FAQ
Before we get started.
Answers about scope, plans, products, and contacting Upright.
Frequently asked questions
What does Virtual HR include?
Employee administration, payroll, PPh21, BPJS, and Upright HRIS are included in all three monthly plans. Support intensity follows your plan and operational complexity.
How do Essential, Growth, and Strategic differ?
Essential includes 1 coordination session per month, Growth 2, and Strategic 4. Work patterns, record changes, locations, and approval flows also inform the choice.
Does Strategic include recruitment?
No. Recruitment, industrial-relations cases, foreign work permits, company regulations, and wage structures are offered separately.
Can I buy just one service?
Yes. Payroll/PPh21/BPJS is available separately. Other HR services are offered by assignment, case, or project.
Can I buy HRIS without Virtual HR?
Yes. Upright HRIS is available independently and is included in every Virtual HR plan. Standalone pricing is discussed based on your needs.
Is Direkrut included in Virtual HR?
Direkrut is a standalone product supporting Recruitment. Product use and recruitment work are discussed as separate offerings.
How is the monthly fee calculated?
The plan’s base fee plus the number of employees in scope multiplied by the per-employee fee. Taxes, third-party fees, and additional work are addressed in the proposal.
When can work begin?
After needs, scope, initial data, responsibilities, and timing are agreed. The start date is discussed during consultation.
Does the form submit my details automatically?
No. It prepares a message on your device. Opening WhatsApp or email passes the message to that application. You review and send it yourself.
Start with what your business needs.
Tell us your team size, the work you need help with, and how you operate. We can define a suitable scope together.
Talk to us